Privacy Policy

1. Introduction

Evergreen Reptiles is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please leave the site or contact us about any disagreements.

2. Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, and mailing address when you contact us or place an order.
• Transaction Data: Details about purchases you make, including the animals ordered and payment information (processed securely by third-party payment providers).
• Communications: Messages you send us via our contact form or email.
• Usage Data: Pages visited, time spent on the site, browser type, and referring URLs, collected automatically via cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping live animals safely to you.Communicate with you about your order, care questions, or inquiries.Improve our website and customer experience.Comply with legal obligations.
• Communicate with you about your order, care questions, or inquiries.
• Send care guides, husbandry tips, and updates about new animals (you may opt out at any time).
• Improve our website and customer experience.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (such as shipping carriers and payment processors), provided those parties agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some features of the site may not function properly without cookies.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it. If you and or your child were involved in a reptile encounter with us and do not want pictures online of you or your child, please contact us so the image can be taken down, or talk to us during the event.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: